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User profile for user: clay267
clay267 Author
User level: Level 1
4 points

Why won’t it let me update my phone

Why won’t it let me update my iPhone

iPhone 7, iOS 10

Posted on Dec 25, 2019 8:44 AM

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on Dec 25, 2019 9:28 AM

VPN or proxy connections might prevent your device from contacting the update servers.


Get help with over-the-air iOS updates - Apple Support Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.




Get help with iOS update and restore errors - Apple Support If you see an error when you update or restore your iPhone, iPad

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Dec 25, 2019 9:28 AM in response to clay267

VPN or proxy connections might prevent your device from contacting the update servers.


Get help with over-the-air iOS updates - Apple Support Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.




Get help with iOS update and restore errors - Apple Support If you see an error when you update or restore your iPhone, iPad

Reply

Why won’t it let me update my phone

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