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Downloading apps

I just got a new phone and I’ve signed into my Apple account but when I go to download any app it says that my Apple ID hasn’t been used in the store yet and I have to review it which makes sense because I just made it. However, when I hit review nothing loads up. How do I fix this?

Posted on Dec 25, 2019 8:04 AM

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Question marked as Best reply

Posted on Dec 25, 2019 10:35 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Best reply

Dec 25, 2019 10:35 AM in response to -_help_-

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Downloading apps

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