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New iPod won't allow iMessage/Facetime to work

I've tried all the suggestions (reboot, check wifi, check time zone) and still can't even click on Messages in Settings. Meanwhile, my daughter got an new iPad and it worked fine instantly. Any ideas?

Posted on Dec 25, 2019 8:55 AM

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Posted on Dec 25, 2019 12:05 PM

Hello,


Please refer to the following Apple Support document.


If you get an error when trying to activate iMessage or FaceTime - Apple Support

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New iPod won't allow iMessage/Facetime to work

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