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Level 1

4 points

new out of the box ipod wont turn on after attempted charging, screen is black

New out of the box Ipod won't take a charge or turn on , black screen only

Posted on Dec 25, 2019 9:47 AM

Top-ranking reply

Level 10

103,365 points

Posted on Dec 25, 2019 12:08 PM

Hello,

Please refer to the following Apple Support document.

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