Magazines will not open in news app

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Djr68 Author

Level 1

8 points

Magazines will not open in news app

For some reason my magazines will not open in news app

Posted on Dec 25, 2019 10:07 AM

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Answer 1

Best reply

QuickPost

Level 10

103,335 points

Dec 25, 2019 11:51 AM in response to Djr68

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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Answer 2

Djr68 Author

Level 1

8 points

Dec 25, 2019 11:11 AM in response to QuickPost

When I choose a magazine the front page loads then when I press the arrow on the bottom right hand corner or swipe to the left the next several pages are blank. Some magazines will open for a few pages, and then again I get blank pages. I went around the issue by going to the contents page, which does not open in all of the magazines tried today, and I can view that particular story, so then I have to go back to the contents page to choose another topic I wish to view. Quite frustrating. I removed my app, then reloaded it but it’s still the same problem.

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