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Error during activation

I am unable to use the FaceTime or iMessage feature on my iPod. How do I fix this?

Posted on Dec 25, 2019 4:55 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 9:55 PM

Hello,


Please refer to the following Apple Support document.


If you get an error when trying to activate iMessage or FaceTime - Apple Support

8 replies

Dec 26, 2019 2:39 AM in response to QuickPost

Have tried everything from that page of suggestions apart from turning iMessage and FaceTime off. When I go through settings to access either it doesn’t allow me to sign in. I enter the Apple ID and “sign in” doesn’t respond.

It’s when opening the apps that both keep saying the error is with FaceTime. I have tried all the other suggestions and it has now been longer than 24 hours.

Error during activation

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