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Level 1

4 points

I don’t know the the password or email to the activation lock

How do I unlock the activation lock when I don’t know the email or password to to the activation lock

iPhone 6, iOS 12

Posted on Dec 25, 2019 9:22 PM

Top-ranking reply

Level 10

684,537 points

Posted on Dec 26, 2019 12:48 PM

if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Or fill out and submit this form.

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