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I was charged twice for an in app purchase. How do I get a refund

I was charged twice for an in app purchase. How do I get a refund

iPhone 8 Plus, iOS 13

Posted on Dec 25, 2019 10:58 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2019 7:25 AM

If both were successful charges (e.g. one didn't fail or is just a temporary authorisation hold), and if you didn't buy them item twice, try contacting iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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Question marked as Top-ranking reply

Dec 26, 2019 7:25 AM in response to SLAkwe2010

If both were successful charges (e.g. one didn't fail or is just a temporary authorisation hold), and if you didn't buy them item twice, try contacting iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

I was charged twice for an in app purchase. How do I get a refund

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