My Face ID stopped working after a new screen was put on

Question

shavorne Author

Level 1

9 points

My Face ID stopped working after a new screen was put on

Hi I had my screen replaced and now I can’t use Face ID.

iPhone X, iOS 13

Posted on Dec 25, 2019 11:44 PM

Reply

Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

411,080 points

Dec 26, 2019 12:03 AM in response to shavorne

Try this please --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Reply

Answer 2

shavorne Author

Level 1

9 points

Dec 26, 2019 12:09 AM in response to SravanKrA

No I’ve read that and I can’t even add an alternate face. I can’t select the first 4 options either because it goes straight up set up face but the frame just keeps saying move higher move lower move higher

Reply

My Face ID stopped working after a new screen was put on

Similar questions