call forwarding issue iphone 8

Question

rolandas2019 Author

Level 1

4 points

call forwarding issue iphone 8

Hello, I cannot activate call forwarding on brand new iPhone 8... After going to : Settings - Phone - Call Forwarding and selecting call forwarding button which goes green and then typing Forward To phone number and then going back , the following 2 things happens :

either

a) Call Forwarding button stays green, but there is no any number remains on Forward To

or

b) Call Forwarding button just deactivates (returns to grey)

I really don't think its a carrier issue - as I have other 2 iPhone's - iPhone SE and iPhone 6s Plus - they are on same service provider network and call forwarding function works perfectly on both of those other iPhone's.

Any advice... ? Thank you !

iPhone 8, iOS 13

Posted on Dec 26, 2019 1:28 AM

Reply

Answer 1

i_rina

Community Specialist

Dec 29, 2019 10:05 AM in response to rolandas2019

Hi rolandas2019,

Welcome to Apple Support Communities.

I see that you are having an issue setting up call forwarding on your iPhone 8. For this issue, I would recommend starting with some basic troubleshooting like restarting and then attempting again.

Here’s how to: Restart your iPhone - Apple Support

If the issue persists, since this is a feature that is provided by the carrier, I would recommend contacting them directly to make sure the service is all set up on their end. This article goes into further detail:

Call forwarding, call waiting, and other call features on iPhone - Apple Support

I hope that helps.

Cheers!

Reply

call forwarding issue iphone 8

Similar questions