FaceTime is not available
I bought iPad 9.7 and there is no FaceTime on it, and when I look for it on the App Store it is not available there , while my old version iPad Air has got FaceTime . How can I solve this problem?
iPad, iOS 12
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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
I bought iPad 9.7 and there is no FaceTime on it, and when I look for it on the App Store it is not available there , while my old version iPad Air has got FaceTime . How can I solve this problem?
iPad, iOS 12
I am living in Egypt and FaceTime is working here also i bought my old iPad Air from Egypt and FaceTime was and still working , I bought nowadays iPad 9.7 from tradeline stores in Egypt ( the authorized dealer ] and have this problem with FaceTime also I want to buy iPhone 11 and I am afraid to have the same problem , that’s why I am asking and I need to solve this issue , I am not living in UAE or Saudi Arabia to have these restrictions.
I am waiting for your reply
I am living in Egypt and FaceTime is working here also i bought my old iPad Air from Egypt and FaceTime was and still working , I bought nowadays iPad 9.7 from tradeline stores in Egypt ( the authorized dealer ] and have this problem with FaceTime also I want to buy iPhone 11 and I am afraid to have the same problem , that’s why I am asking and I need to solve this issue , I am not living in UAE or Saudi Arabia to have these restrictions.
That model is from a region where FaceTime is banned or restricted. There is no way to overcome this restriction.
Please check the model number at Settings - General - About - Model = ???
MR722AE/A
MR722AE/A
Which region is it? And how can I know before buying the device whether FaceTime is supported or not?
The AE/A suffix indicates it is from the Middle East area, (UAE, Saudi Arabia possibly)
the second part of the question you didn’t answer, how can I know before buying the device that it supports FaceTime or not?
In which country do you live?
If you don’t live in a country that has FaceTime restrictions, any model purchased from an authorized dealer will have FaceTime.
FaceTime is not available