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I did not authorized this purchase at all

I need a refund to my account as soon as possible

iPhone XR, iOS 13

Posted on Dec 26, 2019 1:37 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2019 1:39 PM

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 26, 2019 1:39 PM in response to Tolentino1987

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

I did not authorized this purchase at all

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