Iphone 11 Rings on Silent

I just got my new Iphone 11 and I love it! However, when I switch the phone into silent mode with the switch on the top left of the phone it will still ring when I get texts/calls. Has this happened to anyone else? Is there a way to fix it so that the switch does turn it off and I don't have to manually change the ring volume?


Thanks!


iPhone 11, iOS 13

Posted on Dec 26, 2019 3:16 PM

Reply
9 replies

Dec 26, 2019 3:24 PM in response to Dvo0100

There isn't any software option that you can change to fix that. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


If your phone is still within the return period, you may want to consider exchanging it.

If you purchased it in an Apple Store or Apple online, see: Returns & Refunds - Shopping Help - Apple


If through an Authorized Reseller, check with them.

Jan 29, 2020 12:07 PM in response to IdrisSeabright

You are right the design is dumb and should be adjusted to reflect what the customer wants/expects... I would never expect "Silent Mode" to ring. At least in Do Not Disturb, it prompts you that it will ring if favorites call...Silent mode has NO DOCUMENTATION STATING THAT ANYWHERE OTHER THAN THIS THREAD


Apparently Apple, a company all about the Customer Experience, has never thought about how irritating it is to have your phone constantly go off in business meetings and not knowing why your phone is still making noise.



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Iphone 11 Rings on Silent

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