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Error message in family sharing

Trying to set up a child account but keep getting error message after agreeing to consent

iPod Touch (6th Gen)

Posted on Dec 26, 2019 6:31 PM

Reply
3 replies

Dec 26, 2019 6:35 PM in response to DinosaurRawr

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

Error message in family sharing

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