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Wrong Apple ID being displayed

My Apple ID displays correctly in every part of my phone however when I try to download an app from the App Store it will put in a different Apple ID and will not allow me to change it? Why is it doing this? I’ve tried to sign in then sign out. I’ve tried creating different passwords and it will not go away! What is a phone number to talk to a live person at the Apple store?

iPhone 11, iOS 13

Posted on Dec 26, 2019 7:33 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2019 7:53 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply

Wrong Apple ID being displayed

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