I tried to add Apple Gift card to my iTunes instead it charged another $25 to my credit card on file!

Question

Islebabe Author

Level 1

5 points

I tried to add Apple Gift card to my iTunes instead it charged another $25 to my credit card on file!

How do I get this refunded from Apple and apply my 3!! gift cards to my Apple act.?

iMac 27" 5K, macOS 10.12

Posted on Dec 26, 2019 7:15 PM

Reply

Answer 1

Top-ranking reply

King_Penguin

Level 10

334,276 points

Dec 30, 2019 7:12 AM in response to Islebabe

If it's an iTunes or App Store gift card see the linked instructions I gave (Apple Store gift cards can't be used with iTunes).

For the charge : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

Reply

Answer 2

Islebabe Author

Level 1

5 points

Dec 27, 2019 6:45 PM in response to Islebabe

Yes, I found that after I had already charged another $25, but it did not work for me, because I have emailed gift cards, I could not determine which number is the "coupon" or "card" number to enter them. I tried several on the invoice, to no avail. Can you tell me where to find the coupon or gift card number?

I really would like to be reimbursed for the accidental charge when trying to apply the gift cards, is that possible? Thank you, Islebabe

Reply

Answer 3

King_Penguin

Level 10

334,276 points

Dec 27, 2019 6:12 AM in response to Islebabe

This is what you did : Redeem App Store & iTunes Gift Cards and content codes - Apple Support ?

Reply

I tried to add Apple Gift card to my iTunes instead it charged another $25 to my credit card on file!

Similar questions