You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: crd327
crd327 Author
User level: Level 1
4 points

airpods connection

my airpods show up on my macs bluetooth, then connect, then it says connection failed. i have a macbook air. the airpods are the 2nd generation

MacBook Air 13", macOS 10.14

Posted on Dec 26, 2019 8:18 PM

Reply
Question marked as Top-ranking reply
User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Posted on Dec 26, 2019 8:34 PM

AirPods Help


  1. If one of your AirPods isn't working - Apple Support
  2. If your AirPods won't connect - Apple Support
  3. Identify your AirPods - Apple Support
  4. AirPods Support
  5. Connect and use your AirPods
  6. How to Find Lost Apple AirPods
  7. If your AirPods are lost - Apple Support
  8. Replace an AirPod or charging case - Apple Support
  9. AirPods Repair - Official Apple Support
  10. Clean AirPods: Get a flashlight and a toothpick and clean the right AirPod connector in your case then clean the end of the right AirPad. After doing so put them both in the case, leave the lid open, press and hold the button on the back of the case until the light flashes.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Dec 26, 2019 8:34 PM in response to crd327

AirPods Help


  1. If one of your AirPods isn't working - Apple Support
  2. If your AirPods won't connect - Apple Support
  3. Identify your AirPods - Apple Support
  4. AirPods Support
  5. Connect and use your AirPods
  6. How to Find Lost Apple AirPods
  7. If your AirPods are lost - Apple Support
  8. Replace an AirPod or charging case - Apple Support
  9. AirPods Repair - Official Apple Support
  10. Clean AirPods: Get a flashlight and a toothpick and clean the right AirPod connector in your case then clean the end of the right AirPad. After doing so put them both in the case, leave the lid open, press and hold the button on the back of the case until the light flashes.


Reply

airpods connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up