The Messages App

Are all the Features and Functions supposed to Work? When I want to Send to 3 Contacts, then Later instead of opening a New Message window I open the Group Message Contacts and Click the Message button (see Attached image) but Nothing Happens. WHY? The Facetime and Phone is ok I May Not Explain That Great Ok




iPhone 11 Pro Max

Posted on Dec 26, 2019 9:36 PM

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12 replies

Dec 28, 2019 11:59 AM in response to windos60

I agree with you that when you touch the text icon then a text window should open up for that person that you chose. I understand that you are unable to open a text window when you touch that icon.

Can you try force restarting your iPhone 11 Pro Max?

You can perform the force restart by using the following instructions - Force restart iPhone - Apple Support

After you perform the above then you can try again and see if it works. Thanks.


Axel F.

Dec 31, 2019 10:25 AM in response to windos60

The instructions are the same for iPhone X and later under the title of "Force restart iPhone X and later, iPhone 8, or iPhone 8 Plus"

It appears that you are not releasing one of the volume buttons and pressing the side button simultaneously to activate the SOS siren.

One more time- Press and Release the Volume Up Button, Then Press and Release the Volume Down Button, Then Press and HOLD (keep it pressed) the Side Button until you see an Apple logo. It will take a few seconds before you see the Apple logo. Once you see the Apple logo then Release the side button to allow the iPhone to reboot.


Axel F.


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The Messages App

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