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Flashing folder with a question mark

Hello,


so few hours ago, my Macbook pro froze and when I restarted it, the flashing folder with a question mark showed up. I clicked cmd + r and I tried to run a first aid on Macintosh HD, but after reaching a certain point it freezes and the color wheel appears and it remain on that state forever.


I also tried to just reinstall the macOS, but it tells me that my disk is locked, and I can't enable jornaling from disk utility because that option is gray


how can I get my macbook to start? i don't even care about the stuff in it at this point :/

MacBook Pro 13", OS X 10.11

Posted on Dec 27, 2019 12:23 AM

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Posted on Dec 27, 2019 1:07 AM

Hi,


if you have a backup i would try to erase the whole HDD, you can see the HDD by doing this on Disk Utility:

(ps: click on "show all devices" , and erase Apple HDD)

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Flashing folder with a question mark

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