Why is my account disabled?
I don’t know why my account is disabled
iPhone XR, iOS 13
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If you see a message that says 'Your account has been disabled in the App Store and iTunes'
Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.