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Update does not happen

Four days ago the notice of an update that would be done overnight appeared. It is on the screen every day, several times a day. I have automatic update activated and it still does not occur. I also leave my iPad plugged in overnight. I go to settings and see there is an update available but when I tap “install now” nothing happens. Why does this keep saying it will update automatically and it doesn’t and it won’t let me update manually. Any ideas?

iPad Air, iOS 12

Posted on Dec 27, 2019 8:35 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 11:33 AM

according to this, your appears to be an a1475, first generation 2013/14.


https://support.apple.com/en-us/HT201471#ipadair


And it does not appear to be able to run the new iOS


https://support.apple.com/en-us/HT210327

7 replies

Update does not happen

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