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Can't update to Catalina

In the software update I get this message --


The requested version of macOS is not available.


MacBook Pro (Retina, 15-inch, Mid 2014)

OS 10.14.6

16 GB 1600 MHz DDR3

2.8 GHz Intel Core i7

Intel Iris Pro 1536 MB

MacBook Pro 15", macOS 10.14

Posted on Dec 27, 2019 9:28 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 9:44 AM

Catalina not available for download

running Mohave 10.14.6.—trying to download Catalina, it is not showing up as a system update

From the Applications/Utilities/Terminal.app copy and paste:

sudo softwareupdate --reset-ignored


(please note your psswd will not echo on screen—type it in anyway to proceed)


relaunch System Preferences>Software update



7 replies
Question marked as Top-ranking reply

Dec 27, 2019 9:44 AM in response to CWaz

Catalina not available for download

running Mohave 10.14.6.—trying to download Catalina, it is not showing up as a system update

From the Applications/Utilities/Terminal.app copy and paste:

sudo softwareupdate --reset-ignored


(please note your psswd will not echo on screen—type it in anyway to proceed)


relaunch System Preferences>Software update



Dec 27, 2019 12:03 PM in response to CWaz

CWaz wrote:

Thank you. Now I can see the update/upgrade in my system preferences.
But when I try to update, it downloads about 500MB, and I get this message.
I tried a few times and restarted computer.

The request timed out.
An error occurred while installing the selected updates.



time outs typically occur on Networks that have a slow download speed. You can try from a faster Network.


Delete and empty the trash any partial download. Try again


If you end up with a stub installer—launching this should download and launch the full installer. You can always quit the full installer, command Q or quit like any other app.


It will then be sitting in your Applications folder. "Install macOS Catalina.app"

Can't update to Catalina

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