the apple symbol is on screen of my iph 11pro solid and nothing works to remove it or use the phone.

my new Apple iph 11pro has the apple symbol on the screen and the phone is frozen ???

Posted on Dec 27, 2019 9:45 AM

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Level 7

21,369 points

Dec 27, 2019 9:58 AM in response to neilfromtugun

Try these things first:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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the apple symbol is on screen of my iph 11pro solid and nothing works to remove it or use the phone.

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