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Missing AirPod Pro Case

I cannot find my AirPod Pro case, but I have the ear pieces. Is there a way to buy a replacement charging box? The AirPods (my original and new Pro case) are not appearing on Find My Devices.

Posted on Dec 27, 2019 10:40 AM

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1 reply

Dec 30, 2019 4:35 PM in response to KristenDallas

Hello and welcome to Apple Support Communities KristenDallas,


I see that you are inquiring about replacing your AirPods Pro charging case. I'd be happy to get your pointed in the right direction.


You can replace just the charging case. The article below can help with setting that up.


AirPods Service and Repair


If the case is lost and not the AirPods, there isn't a way to track it. The Find My app, works for the AirPods and not the case.


If your AirPods are lost


Thank you for using Apple Support Communities.

Missing AirPod Pro Case

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