AirPod Pro continued connectivity issues

I recently purchased the AirPod pro and love them. Unfortunately, I can’t enjoy them for more than like 3 minutes without them disconnecting from my iPhones Bluetooth. Seems kind of ridiculous there are so many people out there having this same issue. For $250 you’d think you’re buying something that’s fully functional....


any fixes for this?

iPhone XS Max, iOS 13

Posted on Dec 27, 2019 10:45 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 12:54 PM

Try to unpair them and reset.

Go into your Settings > Bluetooth > Airpods Pro > Forget this device. Confirm it.


Put both Airpods in the case and close the case. Open the case again and hold the round button on the back of the Airpods case for 15+ seconds or until the light blinks white. This should reset them and you should then be able to pair them again when it's close to the iPhone again.


If not, please contact Apple below: https://support.apple.com/airpods


1 reply
Question marked as Top-ranking reply

Dec 27, 2019 12:54 PM in response to Ctrivisonno

Try to unpair them and reset.

Go into your Settings > Bluetooth > Airpods Pro > Forget this device. Confirm it.


Put both Airpods in the case and close the case. Open the case again and hold the round button on the back of the Airpods case for 15+ seconds or until the light blinks white. This should reset them and you should then be able to pair them again when it's close to the iPhone again.


If not, please contact Apple below: https://support.apple.com/airpods


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AirPod Pro continued connectivity issues

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