kenlea274 Author

Level 1

4 points

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My daughter locked her ipod touch by forgetting her passcode. any idea how to reset it?

iPod, iOS 12

Posted on Dec 27, 2019 11:14 AM

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1 reply

Level 10

103,437 points

Dec 27, 2019 1:21 PM in response to kenlea274

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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