My iwatch is stuck on a screen that I think is the updating screen which is black screen with white apple logo and circle of dashes around it that only 11 dashes are highlighted. I can't shut off watch and it does nothing when its on the charger. I did get a new phone and do not have old phone.
How do I reset watch?
Please advise.
Thank you!
Apple Watch
Hello cjsbuck.
Thanks for reaching out to Apple Support Communities.
If I'm understanding correctly, your Apple Watch appears to be stuck on the update screen. I will be glad to assist.
Please see the information below from the following resource:
How to restart your Apple Watch
"Force restart your Apple Watch
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel on your Apple Watch, leave your Apple Watch alone until the update finishes.
You should force restart your device as a last resort and only if it's not responding. To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo."
Cheers.
Hello cjsbuck.
Thanks for reaching out to Apple Support Communities.
If I'm understanding correctly, your Apple Watch appears to be stuck on the update screen. I will be glad to assist.
Please see the information below from the following resource:
How to restart your Apple Watch
"Force restart your Apple Watch
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel on your Apple Watch, leave your Apple Watch alone until the update finishes.
You should force restart your device as a last resort and only if it's not responding. To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo."
Cheers.
My iwatch is stuck on a screen
