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I have bought a new MacBook and my free one year Apple TV+ subscription is unavailable. I have already tried signing in on tv.apple.com first as many people suggested (and I was supposed to accept the offer but I didn't find the message anywhere). Is it because I bought a one month subscription (and then cancelled it) before buying the MacBook?
I hope you guys know how to help.
Thanks.
MacBook Pro with Touch Bar
Is it because I bought a one month subscription (and then cancelled it) before buying the MacBook?
Yes. As per the terms the 1 year offer cannot be combined with any other trial or offer, since you had already subscribed and claimed a trial you would no longer qualify.
Is it because I bought a one month subscription (and then cancelled it) before buying the MacBook?
Yes. As per the terms the 1 year offer cannot be combined with any other trial or offer, since you had already subscribed and claimed a trial you would no longer qualify.
It’s possible your previous subscription caused this as “trial” means to try something. This is the case for the Apple Music Free trials - only new customers qualify for the free trials. Or you already had the other trial period and don’t qualify for this one now.
You could try contacting Apple support to see if they can give you a redemption code to use: Contact Support
Apple TV+ launches November 1, featuring originals from the world’s greatest storytellers - Apple
Customers who purchase any new iPhone, iPad, Apple TV, Mac or iPod touch starting September 10 can enjoy one year of Apple TV+ for free. Beginning November 1, customers can initiate the one-year free offer in the Apple TV app on the device running the latest software. Customers have three months after device activation to claim the offer, or if the device was purchased and activated before the launch of Apple TV+, they will have three months starting November 1. The subscription will automatically renew at $4.99 per month after one year. Customers can cancel at any time in Settings at least one day before each renewal date. Customers who cancel during the offer period will forfeit the remainder of their offer. This limited time offer applies to both new and refurbished models, including devices from the iPhone Upgrade Program, is not restricted to any specific sales channel (e.g., Apple Store, resellers) and will be available in all countries where Apple TV+ will launch. Up to six family members can share one Apple TV+ subscription and watch using their own Apple ID and password. Only one one-year offer is available per family, regardless of the number of devices purchased.
I can't get the Free 1 Year Apple TV+ Subscription with New MacBook
