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I need to get a refund but it says it’s not available and it was an accidental purchase that needs to be removed

I need a refund for an accidental purchase fir a yearly subscription and I have been through all the steps but it says refund is not available but I already canceled the subscription. How do I get the charge off my card and the subscription canceled?

iPhone 7, iOS 13

Posted on Dec 27, 2019 9:25 PM

Top-ranking reply

Niel

Level 10

732,479 points

Posted on Dec 27, 2019 9:27 PM

Click here and ask the iTunes Store staff for a refund.

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I need to get a refund but it says it’s not available and it was an accidental purchase that needs to be removed

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