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No ringing on incoming calls

Sounds are working OK on everything but incoming phone calls, does anyone know how to fix please?

iPhone 5s, iOS 12

Posted on Dec 28, 2019 7:21 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2019 9:38 AM

Have you checked the ring/silent switch on the left side of the phone? That switch only affects ringtones and alerts. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Another possibility if only calls from callers not in your contact list are silent: Settings > Phone > Silence Unknown Callers.


Another possibility: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 28, 2019 9:38 AM in response to 777YES156

Have you checked the ring/silent switch on the left side of the phone? That switch only affects ringtones and alerts. See: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Another possibility if only calls from callers not in your contact list are silent: Settings > Phone > Silence Unknown Callers.


Another possibility: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

No ringing on incoming calls

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