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More storage space in icloud

I tried to buy more storage space on icloud. Received a message unknown error. What went wrong?

Posted on Dec 28, 2019 10:42 AM

Reply
1 reply

Dec 31, 2019 1:39 PM in response to lilian130

Hey there lilian130,


Welcome to the Apple Support Communities! It sounds like you're running into trouble purchasing additional iCloud storage, and I'd be glad to look into that with you in a bit more detail.


In which way did you attempt to make that purchase? Have you tried since and received the same error? The purchase can be completed in a variety of ways, so check out Buy more iCloud storage to see if you run into the same issue using a different method.


Cheers!

More storage space in icloud

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