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No + sign on my Wallet App on iPhone 5s 12.4.4

I have been trying to add Apple Pay and other apps to my Wallet, but there is no Plus Sign on the first page. All I get is a picture directing me to go to the App store to find apps. Here is a screen shot:


iPhone 5s, iOS 12

Posted on Dec 28, 2019 3:22 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2019 3:26 PM

The iPhone 5S is not compatible with Apple Pay.

Apple Pay is compatible with these devices - Apple Support

7 replies

Jan 3, 2020 1:19 PM in response to rebeccakw

I will try one more time.


You have an iPhone 5S. As you know, this iPhone does not support Apple Pay. Therefore, you do not have much of the functionality a later model iPhone would provide in the Wallet app.


You asked originally about adding other apps (as well as Apple Pay, which is not possible) to Wallet. I explained you do have “Find Apps” shown at the bottom of the screenshot you provided.


That should be all you need to know. Good luck to you.

No + sign on my Wallet App on iPhone 5s 12.4.4

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