Error: "Not enough PC Storage" When I Have More Than Enough

I'm trying to sync my icloud for Windows app. I logged off and logged back on in order to create an account on Outlook, but now it won't download my photos. The error that comes up is thus:


I have less than the 50Gb of iCloud storage worth of photos and almost 700Gb of storage where the photo storage location is specified in iCloud. Does anyone know how to get iCloud to recognize that there's plenty of room so that it downloads?

Windows, Windows 10

Posted on Dec 28, 2019 4:11 PM

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Posted on Jan 4, 2020 12:36 AM

I had this problem when using the iCloud for Windows app that I downloaded from the Microsoft Store. Not only was I getting the not enough storage message, every time I went into settings, it would change the iCloud folder location on my PC from the one I specified to the app default in the Pictures library. Super annoying! This created problems for me because I'm already syncing that library to my Google Drive so I'd be using double the cloud storage for any photos taken with my iPhone.


I ran into another problem with a different Microsoft Store app that was remedied by using the version from the app's website instead, so I thought I'd try that here with the version downloaded from Apple's website.


But, before I could install the Apple website version, I was forced to install Windows Media Feature Pack. Of course I couldn't find the correct download for my Windows 10 version 1909 (Oct or Nov 2019 update I think) because it's not even out yet. But, using the instructions here from GaryS25, instead of the Media Feature Pack, I just tried Windows Media Player under Add a Feature, thinking there might be enough media codecs or other goodies in there to make the iCloud installer happy. It actually worked for me and I now have iCloud syncing to my PC. The settings also seem more complete than the version from the Microsoft Store.

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Jan 4, 2020 12:36 AM in response to Piedmont Jim

I had this problem when using the iCloud for Windows app that I downloaded from the Microsoft Store. Not only was I getting the not enough storage message, every time I went into settings, it would change the iCloud folder location on my PC from the one I specified to the app default in the Pictures library. Super annoying! This created problems for me because I'm already syncing that library to my Google Drive so I'd be using double the cloud storage for any photos taken with my iPhone.


I ran into another problem with a different Microsoft Store app that was remedied by using the version from the app's website instead, so I thought I'd try that here with the version downloaded from Apple's website.


But, before I could install the Apple website version, I was forced to install Windows Media Feature Pack. Of course I couldn't find the correct download for my Windows 10 version 1909 (Oct or Nov 2019 update I think) because it's not even out yet. But, using the instructions here from GaryS25, instead of the Media Feature Pack, I just tried Windows Media Player under Add a Feature, thinking there might be enough media codecs or other goodies in there to make the iCloud installer happy. It actually worked for me and I now have iCloud syncing to my PC. The settings also seem more complete than the version from the Microsoft Store.

Jan 4, 2020 8:10 AM in response to jeremy_v

Thanks for your response, Jeremy.


I had checked the location and it was correct. What ultimately has solved the issue is that I uninstalled and reinstalled ICloud. In setting up a new computer, evidently changes were made elsewhere that affected iCloud's ability to access the location effectively. Reinstalling it restored that capacity by allowing it to adapt to whatever changes had occurred.

Dec 31, 2019 3:07 PM in response to Piedmont Jim


Hello Piedmont Jim,


Thanks for asking the Apple Support Communities for help with the alert about not having enough storage for iCloud Photos on your Windows PC.


Please verify everything is set up as shown in here: Set up and use iCloud Photos on your Windows PC - Apple Support


In the screenshot from the above article, it also shows you have the option to change where your new photos and videos are saved. Please verify this location is the same as the place with your available space. Thanks and have a wonderful day.

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Error: "Not enough PC Storage" When I Have More Than Enough

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