I have 20.00 balance on my Apple ID can’t make purchase for 2.99
I have a 20.00 balance on my Apple ID just redeemed a apple gift card it added the 20 dollars but I can’t make a 2.99 purchase on my game
iPhone XR, iOS 12
What happens when you try? Error message(s)?
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.