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Level 1

4 points

Forgot password and am locked out. What next?

i can’t get recovery mode to come up. What do I do now?

iPad Pro, iOS 12

Posted on Dec 28, 2019 9:50 PM

Top-ranking reply

Level 10

268,251 points

Posted on Dec 28, 2019 10:29 PM

Go through this whole article, especially "Get More Help" at the bottom if that pertains to your situation.

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