Activation lock

Hello team,

Last one year i am not using my iphone 5s and now i forget the id and password previously with that phone. Now i reset that phone and it asked activation lock code which means apple id and password but i forget that... Please give any solution.. 😭

iPhone, Windows 6

Posted on Dec 28, 2019 11:21 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2019 11:24 PM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPhone’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.


(177421)

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.