Unable to renew Apple Music

Hello

when the renew section comes up for Apple Music it is showing old email address. I have

changed my email and apple sign in but still

old email comes up in purchase .

Thanks

keith

iPhone XS Max, iOS 13

Posted on Dec 29, 2019 12:29 AM

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1 reply

Clayton_

Level 1

18 points

Dec 29, 2019 12:33 AM in response to Ruby4220

Is the email different from the email associated with your iCloud account? The email you keep seeing "show up" is probably the one associated with your iCloud account.

Is it asking for a password? Is that why you're "unable to renew"?

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Unable to renew Apple Music

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