Mac Book Air white horizontal blocks on black screen before turns off

Hi there, when I start up my Macbook air right after the login is completed, the screen turns black, white horizontal blocks appear and after less than a minute it goes competely black. Not sure if just the screen goes black or the computer turns off.


I also tried starting in safe mode (and it showed safe boot in red on top right) but the same happened.


Please find picture of screen attached before it goes dark.


Thank you so much for your help,


Andreas

iPhone 6s, iOS 13

Posted on Dec 29, 2019 7:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2019 7:28 PM

Try running the Apple Diagnostics or Apple Hardware Test.


Does the same thing occur when booting to Internet Recovery Mode using Command + Option + R?


You may need to take the laptop to an Apple Store or Apple Authorized Service Provider to be examined and repaired.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Book Air white horizontal blocks on black screen before turns off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.