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The AirPods Pro flash a red exclamation point

Problem . The AirPods Pro flash a red exclamation point, the iPhone is up to date, and the AirPods Pro - the

Firmware Version 2C54



​[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Dec 29, 2019 8:26 AM

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1 reply

Dec 29, 2019 10:04 AM in response to Abaaadi31_

Hi there. This was supposed to have been fixed in 2B588 (and you are on the even newer firmware) but that was a rumor as there are no changelogs about it. Try the below steps and if it keeps happening, just contact Apple. These recent firmwares have been very troublesome and it's even more aggravating that there are no changelogs.


Try a full re-pair, reset, and try again.


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

The AirPods Pro flash a red exclamation point

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