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No new IPhone, but received message that new IPhone signed in

Hello,

I received a message on my laptop (not an email, it was a support message) that a new IPhone was signing into my IMessage. I didn't receive a new IPhone. Any idea what this is? When I tried to click on the message it disappeared.

Thanks,

Jeannene

iPhone X, iOS 13

Posted on Dec 29, 2019 11:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2019 1:14 PM

Whatever you do, if you didn't request this action, reject the sign-on pop-up. Receiving this pop-up often indicates that the person attempting to sign on to your Apple ID knows your ID's name and password. I recommend that you change your Apple ID's password at your earliest convenience.

1 reply

No new IPhone, but received message that new IPhone signed in

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