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Finding a lost device

Hello,

We have 3 Mac book airs, but only 2 are showing up on "find my device". Any idea if there is another way to search devices?

Thank you

Heidi

MacBook Air 13", macOS 10.14

Posted on Dec 29, 2019 11:59 AM

Top-ranking reply

Axel Foley

Level 10

149,616 points

Posted on Dec 29, 2019 12:30 PM

Double check to see that the Macbook Air which is NOT showing up with the other two is sharing its location properly OR signed on with the same Apple ID as the other two.

Here is a document that will help you solve this issue Share your location in Find My on Mac - Apple Support

Of course, I hope that you are checking for the device(s) while they are logged on Wi-Fi or cellular.

Hope that helps.

Axel F.

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Finding a lost device

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