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Billing change

Why can’t I change my credit card # only my security code & valid thru date

iPhone 6s, iOS 13

Posted on Dec 29, 2019 12:44 PM

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Question marked as Best reply

Posted on Dec 29, 2019 1:30 PM

Do you have an active subscription? Have you tried adding a new card and then removing the original card?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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Question marked as Best reply

Dec 29, 2019 1:30 PM in response to MrsJAS

Do you have an active subscription? Have you tried adding a new card and then removing the original card?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Billing change

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