You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi
My friend has bought an iPhone 11 about a month ago, his phone fell down 2 days ago and as a result of this fall the iphone's screen is damaged now.
Since we live in Iran we don't have access to any apple stores for getting support. If he attends to Dubai's apple store, can he get his phone changed due to the warranty policy???
Thank you
[Re-Titled by Moderator]
First of all, there is NO warranty for accidental damage. Your friend can see if the Dubai Apple Store is willing to replace the screen on the phone, which will cost money. Where was the phone actually purchased? In the US the cost to replace the screen on iPhone 11 is $329. What it costs in Dubai, I wouldn't know, but you can expect the cost to be in that range.
First of all, there is NO warranty for accidental damage. Your friend can see if the Dubai Apple Store is willing to replace the screen on the phone, which will cost money. Where was the phone actually purchased? In the US the cost to replace the screen on iPhone 11 is $329. What it costs in Dubai, I wouldn't know, but you can expect the cost to be in that range.
Thanks for your help.
You're welcome
My friend’s phone fell and now its screen is damaged. Can it be changed due to the warranty policy?
