Broken iPhone 6s+ backup

I need to back up my destroyed iPhone 6s+, but when I went to the Apple store, the person said that the phone was not able to be fixed, unresponsive, in other words, destroyed. It was basically a brick. I have tons of data on it and I really want to back it up. Please help.

iPhone 6s Plus, iOS 11

Posted on Dec 29, 2019 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2020 9:10 PM

stupefy100 wrote:
couldn't i still replace the battery or whatever part or parts are not working to restore functionality? I already have it trusted with a computer, so if i can fix/replace whatever is broken, would i be able to back it up?


You could go to a specialty shop, but there are never any guarantees. Some devices are beyond repair while others will take extreme measures. Depending on what's wrong, it could be repairable to working condition, repairable short term to where a backup can be made, or perhaps tell you it can be repaired. If the data is more important to you than anything else, then that may be your best choice.


The problem with going to Apple with your requirements is that they never, ever guarantee that they'll take every step to try and avoid wiping the data. They could offer a service replacement or even if they can fix it, will always reserve the right to wipe it in order to test it. I've brought my devices to Apple for a diagnostic or repair, and every single time I needed to sign off that I understood the data might be lost.


Most such repair businesses might be able to extract a standard backup that can be restored to another iOS device. A few might even have tools to convert this to the raw data such as photos since some might not intend on buying a new Apple device.

4 replies
Question marked as Top-ranking reply

Jan 14, 2020 9:10 PM in response to stupefy100

stupefy100 wrote:
couldn't i still replace the battery or whatever part or parts are not working to restore functionality? I already have it trusted with a computer, so if i can fix/replace whatever is broken, would i be able to back it up?


You could go to a specialty shop, but there are never any guarantees. Some devices are beyond repair while others will take extreme measures. Depending on what's wrong, it could be repairable to working condition, repairable short term to where a backup can be made, or perhaps tell you it can be repaired. If the data is more important to you than anything else, then that may be your best choice.


The problem with going to Apple with your requirements is that they never, ever guarantee that they'll take every step to try and avoid wiping the data. They could offer a service replacement or even if they can fix it, will always reserve the right to wipe it in order to test it. I've brought my devices to Apple for a diagnostic or repair, and every single time I needed to sign off that I understood the data might be lost.


Most such repair businesses might be able to extract a standard backup that can be restored to another iOS device. A few might even have tools to convert this to the raw data such as photos since some might not intend on buying a new Apple device.

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Broken iPhone 6s+ backup

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