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Help solve the problem

Dear apple employees, please help.On December 1, I lost my iPhone 8. After I went to the site and wrote about the loss, 2 days later I got a call from a fraudster, said that he was a master of phones and they brought him my iPhone. He said that he brought some people and that would save it and then return to me, he should contact the security Service, while the screen should be written that the iPhone will be stolen ( I had such a loss). I put this inscription, but it said that the inscription did not appear, and you need to remove the iPhone first, and then add, after which it should appear. I saw a message from apple that it's better not to do this, but it convinced me that the iPhone is not completely removed from the account, but only updates the data on the screen. After I did this, moshenik dropped the phone and did not answer the calls, the local police did not want to help me!I understand that phone me already not return ( very pity I long on him worked and now not soon will be able afford to buy a new) can be whether although would his block that would mosheniki not have been able polzovatsya them? I still have the box and the receipt from the purchase from him (although the check is a little faded since I took it 2 years ago).Help please, very sorry phone.

With Respect Bykov N.E.



[Personal Information Edited by Moderator]

iPhone 8, iOS 13

Posted on Dec 30, 2019 12:29 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2019 2:37 AM

Removing iPhone from the account was a bad idea.

Right now the only solution that you have - take the receipt along with the box to the police and hope that they will sort it out.

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