purchaes could not be complete

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Level 1

6 points

purchaes could not be complete

Hi im jeremy

I have a problem. I'm playing a mobile game. I wanted to buy an item while playing the game. But the phrase 'purchase could not be complete' came out. So payment is not possible. I hope you have a solution.

iPhone 6s Plus, iOS 11

Posted on Dec 30, 2019 2:59 AM

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Answer 1

King_Penguin

Level 10

334,318 points

Dec 30, 2019 7:36 AM in response to JeremyBae

If you haven't already done so contact iTunes Support as instructed to do : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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purchaes could not be complete

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