remove my iphone from family id

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12 points

remove my iphone from family id

My phone is linked to my ex's family sharing apple ID. I have created a new apple ID but how do I remove my phone from his ID? I have an iphone 7.

Thanks

iPhone 7

Posted on Dec 30, 2019 4:00 PM

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Answer 1

Best reply

Eric Root

Level 10

684,237 points

Dec 30, 2019 4:17 PM in response to mgc1712

You will need his password. Use the article below as a guide of where to sign out of his ID and into your ID.

What to do after you change your Apple ID or password - Apple Support

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Answer 2

mgc1712 Author

Level 1

12 points

Dec 30, 2019 5:28 PM in response to Eric Root

So I signed out and signed in with new ID and updated it in the app store. When I go to settings and my name the old ID email address is still under my name and if I click on Name, Phone Numbers and Email the contactable at info is still linked to old ID.

Any suggestions? It seems I am still linked to the old family ID.

Thanks for your help

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Answer 3

mgc1712 Author

Level 1

12 points

Dec 30, 2019 4:47 PM in response to Eric Root

Thank you. Will check it out.

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Answer 4

Eric Root

Level 10

684,237 points

Dec 30, 2019 5:18 PM in response to mgc1712

You are welcome.

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Answer 5

Eric Root

Level 10

684,237 points

Dec 30, 2019 5:37 PM in response to mgc1712

You are welcome. Did you sign out of his ID in Settings/Your Name/iCloud and then sign in with your ID?

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Answer 6

mgc1712 Author

Level 1

12 points

Dec 30, 2019 5:40 PM in response to Eric Root

If I click on my name at the top of the Settings page and then click on iCloud there is no sign out option just storage info and apps using icloud.

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Answer 7

Eric Root

Level 10

684,237 points

Dec 30, 2019 5:58 PM in response to mgc1712

After going to Settings/Your Name/iCloud, the page in the right hand panel should show an avatar and below that, Name, Phone Numbers, Email. Scroll to the bottom of that page to sign out.

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remove my iphone from family id

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