remove my iphone from family id

Question

Level 1

12 points

remove my iphone from family id

My phone is linked to my ex's family sharing apple ID. I have created a new apple ID but how do I remove my phone from his ID? I have an iphone 7.

Thanks

iPhone 7

Posted on Dec 30, 2019 4:00 PM

Reply

Answer 1

Top-ranking reply

Eric Root

Level 10

684,681 points

Dec 30, 2019 4:17 PM in response to mgc1712

You will need his password. Use the article below as a guide of where to sign out of his ID and into your ID.

What to do after you change your Apple ID or password - Apple Support

Reply

Answer 2

mgc1712 Author

Level 1

12 points

Dec 30, 2019 5:28 PM in response to Eric Root

So I signed out and signed in with new ID and updated it in the app store. When I go to settings and my name the old ID email address is still under my name and if I click on Name, Phone Numbers and Email the contactable at info is still linked to old ID.

Any suggestions? It seems I am still linked to the old family ID.

Thanks for your help

Reply

Answer 3

mgc1712 Author

Level 1

12 points

Dec 30, 2019 4:47 PM in response to Eric Root

Thank you. Will check it out.

Reply

Answer 4

Eric Root

Level 10

684,681 points

Dec 30, 2019 5:18 PM in response to mgc1712

You are welcome.

Reply

Answer 5

Eric Root

Level 10

684,681 points

Dec 30, 2019 5:37 PM in response to mgc1712

You are welcome. Did you sign out of his ID in Settings/Your Name/iCloud and then sign in with your ID?

Reply

Answer 6

mgc1712 Author

Level 1

12 points

Dec 30, 2019 5:40 PM in response to Eric Root

If I click on my name at the top of the Settings page and then click on iCloud there is no sign out option just storage info and apps using icloud.

Reply

Answer 7

Eric Root

Level 10

684,681 points

Dec 30, 2019 5:58 PM in response to mgc1712

After going to Settings/Your Name/iCloud, the page in the right hand panel should show an avatar and below that, Name, Phone Numbers, Email. Scroll to the bottom of that page to sign out.

Reply

remove my iphone from family id

Similar questions