“update apple ID settings” message won’t go away, won’t update since I reset and restored from backup

Question

Level 1

8 points

“update apple ID settings” message won’t go away, won’t update since I reset and restored from backup

Since I did a reset and “restore from backup”, I keep getting a message asking me to update my Apple ID settings.

I put in my password, but it never resolves. The message keeps coming back. In the settings app on my toolbar, there’s a little red !.

When I do other things I get a pop up message, like when I”m in safari online. Ialways enter the information. I get an hour glass, but it never “updates”. Message comes back.

I can see that I am logged in, to iCloud, iMessage, and the App Store. I haven’t lost any functionality, but I’m really sick of it asking me to update, then not resolving.

I talked to customer care. TWICE. They couldn’t help me. Told me to come here.

ALL THE THINGS I’VE TRIED...

— I logged in and out of cloud. On my ipad. On my iPhone. On my desktop.

— I’ve Went on icloud.com and did the same. Also clicking the “log out of all browsers” option there.

— I’m changed the time. Automatic. Off and on again.

— I’ve tried to update this on thee different wi-fi networks... at home, work, and Starbucks.

— I’m turned wi-if off and on again.

— Cleared my wi-if settings and re-entered them

— Reset my location services to default.

— Reset all settings to default.

Nothing ever works.

Seems like this is a bug related to the latest iOS 13.3 update. I never had this problem before, from a reset, restore from backup. I have the latest 6th gen ipad.

I’m losing my mind, so if anybody can help me I’d be really grateful.

***

Here are screens of what I’m seeing as far as alerts and what it does when I try to log in.

ON MY TOOL BAR

IN SETTINGS...

I ENTER PASSWORD, AND IT NEVER RESOLVES. I JUST GET THIS.

THEN THE MESSAGE POPS UP AGAIN

THEN IT POPS UP AGAIN WHEN I’M IN SAFARI.

iPad, iOS 13

Posted on Dec 30, 2019 10:18 PM

Reply

Answer 1

TheLittles

Level 10

192,521 points

Dec 30, 2019 11:13 PM in response to lynetta128

lynetta128 Said:

”update apple ID settings” message won’t go away, won’t update since I reset and restored from backup“

———-

A Few Thoughts. Try these in the order provided. Restart after each is performed, attempting a new login.

Try Clearing your Temporary Internet Files (Cookies & Cache): Cookies perform remembrance of certain site-entered data. Cache keeps a snapshot of the last time you visited a site. So, clear them. Use this Link: Clearing History and Cache - Apple Communities

Reset the SMC and NVRAM/PRAM: Sometimes changes are made to the system and then settings (i.e. for Wi-Fi) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there. It’s worth a go. Use these two links by Apple: SMC and then the NVRAM or PRAM

Boot into Safe Mode: (Hold Down the shift key upon boot). See if you then log in. In Safe Mode, items run by default, preventing unnecessary preferences and caches from running.

Create a New Administrator User: See if you can make this go away through use of a new administrator-type of user. Create an administrator user, by going in to System Preferences > Users & Groups > Unlocking > and Click the “+” symbol to create a new administrator user. Once done with, log back in as normal and then rid of the just-now created administrator user.