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This payment method can’t be used with the iTunes Store. Try again using another payment method.

This payment method can’t be used with the iTunes Store. Try again using another payment method.

it was working fine but somehow it start sending me this message


please help

iPhone XS Max, iOS 13

Posted on Dec 31, 2019 2:11 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2020 3:26 AM

What is or isn't accepted by iTunes can change over time, though the card may have once worked it doesn't mean it always will. Try a different card.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc.) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

1 reply
Question marked as Top-ranking reply

Jan 1, 2020 3:26 AM in response to farry100

What is or isn't accepted by iTunes can change over time, though the card may have once worked it doesn't mean it always will. Try a different card.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc.) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

This payment method can’t be used with the iTunes Store. Try again using another payment method.

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