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Activation lock

How to get activation lock off the iPad I got given to me as a gift

Posted on Dec 31, 2019 11:27 AM

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Tesserax

Level 10

149,657 points

Posted on Dec 31, 2019 11:36 AM

The original owner did not properly prepare this iPad to be sold or gifted. You will need to contact them and provide them with the following article so they can "unlock" if for you:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod Touch - Apple Support

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Activation lock

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